Charlton Village Hall
32 Hetherington Road
Charlton Village, TW17 0SN
Available 24 hours a day.
Emergency Help & Defibrillators
Emergency numbers, both village defibrillator locations and guidance on what to do when help is needed.
Contact details checked 26 October 2026. Use the official links for the latest information.
Defibrillators in Charlton Village
Charlton Village Residents Association is extremely proud to have installed our first defibrillator at Charlton Village Hall in December 2023, followed by our second at the village shop in October 2025.
The safety of residents, visitors and the wider Charlton Village community is of the utmost importance to this committee. Our sincere thanks go to Shepperton Studios and Councillor Maureen Attewell for funding these units.
Charlton Village Best One Store
215 Charlton Road
Charlton Village, TW17 0SG
Available 24 hours a day.
What to do in an emergency
- If someone collapses and is unresponsive, call 999 on loudspeaker. The ambulance call handler will help you check whether they are breathing normally.
- If they are not breathing normally, start CPR and follow the call handler’s instructions.
- If someone else is with you, ask them to fetch a defibrillator. If you are alone, do not interrupt CPR to go and look for one. The 999 operator can help locate the nearest available device and advise about cabinet access.
- Switch on the defibrillator and follow its spoken and visual prompts. Anyone can use one; you do not need previous training. Place the pads as shown on the device.
- Stand clear whenever the device tells you to. Do not touch the person while it analyses their heart rhythm or delivers a shock. Continue CPR when instructed, and follow the ambulance team’s directions when they arrive.
Urgent help
Emergency services
Call 999 if someone is in immediate danger, a crime is happening now, or there is a life-threatening medical emergency.
NHS 111
For urgent medical help when it is not a life-threatening emergency. Call 111 or use NHS 111 online.
Surrey Police — non-emergency
Report a non-emergency crime or contact the police about a non-urgent matter. Online reporting is also available.
Spotted a change or know a useful local service? Let the CVRA Committee know.